SHIPPING INFORMATION
We ship your orders with DHL
The shipping costs within Germany are 6.99 € .
Shipping costs within the EU (France/UK/Italy/Netherlands/Austria and Spain) are 16,99 €.
Shipping costs to other countries may vary. Shipping and costs on request.
A dispatch by cash on delivery, also abroad, is excluded.
The dispatch takes place directly after receipt of your payment. The delivery time here is usually 4-6 business days (When ordering on weekends, the shipping time may be extended. Delivery on Sundays and holidays is not possible). When shipping to other EU countries, the delivery time may increase up to 14 days.
RIGHT OF REVOCATION / REVOCATION INSTRUCTIONS / SAMPLE REVOCATION
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed.
their independent professional activity.
You have the right to revoke this contract within 14 days without giving any reason.
The revocation period is 14 days from the day,
on which you or a third party named by you, who is not the carrier, have taken possession of the goods or has taken possession of the goods, if you have
you have ordered one or more goods as part of a single order and these are or will be delivered as a whole;
on which you or a third party named by you, who is not the carrier, have taken or has taken possession of the last goods, provided that
you have ordered several goods as part of a single order and they are delivered separately; To exercise your right of withdrawal, you must inform us by means of a clear statement (eg a letter sent by mail or e-mail) of your decision to revoke this contract. You can use the attached sample withdrawal form for this purpose, which is, however, not mandatory. In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
send.
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If you wish to revoke the contract, please complete and return this form.
- To c/o BLAK GIFTS
Lee-Chen Schwarz,
Sürther Straße 20,
50996 Cologne
Germany,
e-mail address:
- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/
the provision of the following service (*)
- Ordered on (*)/ received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only in case of paper communication)
- Date(s)
(*) Delete where not applicable.
IMPRINT
GENERAL TERMS AND CONDITIONS OF BUSINESS
GENERAL
1.1 Customers within the meaning of these General Terms and Conditions (GTC) may be both consumers and entrepreneurs.
1.2 An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of his commercial or independent professional activity. A partnership with legal capacity is a partnership endowed with the capacity to acquire rights and incur liabilities.
1.3 A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity.
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OFFER, CONCLUSION OF CONTRACT, VOUCHERS
2.1 Online shop
The products and services listed by the seller within the online store do not constitute binding offers for the seller; rather, they are an invitation to the customer to submit a binding offer by placing an order.
By sending the order from the "virtual shopping cart", the customer places a binding order for the items contained therein. The seller will confirm the receipt of this order to the customer immediately by e-mail.
The purchase contract is concluded with the express acceptance of the order in text form or delivery of the goods by the seller. In this respect, the seller is entitled to accept the contract offer of the customer within two working days after receipt of the order.
2.2 Vouchers
Promotional goods or already discounted items may be excluded from any type of voucher.
Please note that vouchers used for purchases lose their validity as soon as they fall below the specified minimum order value after deduction of returns. The refund amount will be reduced by the respective value of the voucher.
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PRICES, SHIPPING COSTS
All prices mentioned are total prices including VAT plus shipping costs. The costs for packaging and shipping can be found in the respective offer.
RESERVATION OF OWNERSHIP
The goods delivered by the seller remain his property until full payment.
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MEANS OF PAYMENT; DELIVERY; DELIVERY RESTRICTIONS; SHIPPING COSTS; TRANSFER OF RISK
3.1 You can find the means of payment accepted by us on our website. Delivery shall be made at the shipping costs shown in the respective item description. We point out any delivery restrictions, if these exist.
3.2 If the customer is a consumer, the seller bears the shipping risk in any case, regardless of the shipping method. If the customer is an entrepreneur, all risks and dangers of the shipment shall pass to the customer as soon as the goods have been handed over by the seller to the commissioned logistics partner.
Consequences of the revocation
If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and no later than within fourteen days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment.
We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.
You must return or hand over the goods to us without undue delay and in any case no later than within fourteen days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.
You shall bear the direct costs of returning the goods.
You will only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for testing the condition, properties and functioning of the goods.
Sample cancellation form
(If you wish to revoke the contract, please complete and return this form).
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To:
C/O BLAK GIFTS
Sürther Street 20,
50996 Cologne,
Germany
Email: info@blakgifts.de
I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the
the following goods (*) ..........................................................................................
ordered on (*) ..........................................................................................
received on (*) ..........................................................................................
Name of the consumer(s) .................................................................
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To:
Address of consumer(s) ............................................................................
Date, signature of consumer(s)
______________________________________
(*) Delete as applicable.
4.1 Return
Before you return an item, fill out the online return form completely with your sender address details. Stick the printed return label on your return and hand it in at the nearest parcel store! Have the parcel store confirm receipt of the return on the delivery receipt! The processing of the return can take up to 10 working days.
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NOTES
4.2 Unless otherwise agreed by the parties, the right of withdrawal does not apply to the following contracts:
Contracts for the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer,
Contracts for the supply of goods that can spoil quickly or whose expiration date would be quickly exceeded,
contracts for the supply of alcoholic beverages, the price of which was agreed upon at the time of the conclusion of the contract, but which can be delivered at the earliest 30 days after the conclusion of the contract and the current value of which depends on fluctuations in the market over which the entrepreneur has no influence,
contracts for the delivery of newspapers, periodicals or magazines with the exception of subscription contracts,
The right of withdrawal expires prematurely, unless the parties have agreed otherwise, in the case of the following contracts:
Contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene, if their seal has been removed after delivery,
Contracts for the delivery of goods if they have been inseparably mixed with other goods after delivery due to their nature,
contracts for the delivery of audio or video recordings or computer software in a sealed package, if the seal has been removed after delivery,
4.3 Please avoid damage and contamination of the goods. If possible, please return the goods to us in the original packaging with all accessories and with all packaging components. If necessary, use a protective outer packaging. If you no longer have the original packaging, please provide adequate protection against transport damage with suitable packaging.
4.4 Please note that the aforementioned clause
4.4 is not a prerequisite for the effective exercise of the right of withdrawal.
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VALUE REPLACEMENT IN THE EVENT OF REVOCATION
In the event of a revocation of the contract, the customer shall, notwithstanding Section 346 (2) No. 3 of the German Civil Code (BGB), pay compensation for any loss in value of the goods if the loss in value is due to handling of the goods which was not necessary for the examination of the condition, properties and functioning of the goods and we have informed the customer of his right of revocation in accordance with Article 246a Section 1 (2) Sentence 1 No. 1 of the Introductory Act to the German Civil Code (Einführungsgesetz zum Bürgerlichen Gesetzbuch).
LIABILITY FOR DEFECTS, WARRANTY RIGHTS, LIABILITY
There is a legal right of liability for defects for all our goods. The statutory provisions apply to liability and warranty.
The warranty period for used items is 12 months. Claims for damages remain unaffected by this provision. Possible guarantees do not limit the legal warranty claims.
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CONSUMER INFORMATION FOR DISTANCE CONTRACTS ON THE PURCHASE OF GOODS
5.1 The essential characteristics of the goods offered by the Seller as well as the period of validity of limited offers can be found in the individual product descriptions within the scope of the Internet offer. The language available for the conclusion of the contract is exclusively German.
5.2 Complaints and warranty claims can be made at the address given in the vendor identification. For information on payment, delivery or fulfillment, please refer to the offer.
5.3 In the online store, you first place the selected goods in the shopping cart. If you have selected all the desired items, then you can proceed to checkout. If you are already a customer, then you can log in by entering your e-mail address and password. If you are a new customer, then you can either register, or order as a guest. In both cases, you will need to provide your contact information in the next step. After that you can choose the desired payment method and shipping method and as the last step you can place your order by clicking the button "Order with obligation to pay". Until then you have the possibility to recognize your entries, to check them and if necessary to correct them after pressing the "Back" button of your browser on the previous page or to cancel the order process by leaving the page.
Contract text storage in the online shop
The Seller does not store the text of the contract itself after the conclusion of the contract and the Seller does not make the text of the contract accessible to the Customer itself. However, after the conclusion of the contract, we will send the customer an order confirmation with all details to the e-mail address provided by you, in which you will once again be informed of all essential data of your order, our General Terms and Conditions, your cancellation policy. You have the option of printing out both the General Terms and Conditions and your order with all the data entered during the ordering process. Through the print function of your browser, you also have the option to print the contract text. You can also save the contract text by clicking on the right mouse button to save the Internet page on your computer. After completion of the order processing, the contract text is no longer accessible to you.
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FINAL PROVISIONS
6.1 The contractual relationship between the Seller and the Customer as well as the respective terms and conditions shall be governed by the laws of the Federal Republic of Germany. If the customer is a consumer, the applicable statutory provisions and rights in favor of the consumer under the law of the customer's country of residence shall remain unaffected by this agreement. The application of the UN Convention on Contracts for the International Sale of Goods is excluded.
6.2 If the aforementioned provisions have not become an integral part of the contract in whole or in part or are ineffective, the remainder of the contract shall remain effective. Insofar as the provisions have not become an integral part of the contract or are ineffective, the content of the contract shall be governed by the statutory provisions.